The second-hand marketplace Users Share Anger Over Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
